Drive additional Service revenue and up-sell opportunities with ADP’s Vehicle Inspection
ADP’s Vehicle Inspection automates the entire inspection process, from service reception through cashiering with unmatched integration, to help you increase your revenue in the Service Drive.
Beyond helping increase your Service revenues, it can help your Service Advisors and Technicians effectively identify needed maintenance, repairs, and concerns, then communicate them to your customers in a friendly, professional manner.
Additionally, ADP’s Vehicle Inspection also includes robust reporting tools to help Service Managers monitor advisors and technician up-sell success and revenue in real-time.
Boost Productivity, Increase Up-sell Opportunities, and Increase Customer Satisfaction
With ADP’s Vehicle Inspection, you get more than a tool that just automates the vehicle inspection process. You’ll get an easy-to-use solution that helps boost advisor and technician productivity, increase up sell opportunities, and ensure every customer has a good Service experience.
Increase productivity with our new Service Advisor "Sales" tool
- Access key sales information in a few clicks to help improve sales and follow up on past recommendations.
- Easily inspect vehicles and assemble quotes for recommendations using the
Technician Module.
- Help ensure missed recommendations during the write-up process are caught and forwarded to the advisor for additional sales opportunity.
- Increase quote accurately and timing combined with ADP’s ServicePricing (link to ServicePricingp page), estimates are one click away.
Present your customers with an easy-to-understand Vehicle Summary Report that summarizes the work requested, inspection results, next scheduled maintenance, recommended services, and next appointment information.
- Helps Service Advisors sell urgent services immediately, and encourage customers to purchase additional services before they become urgent leading to increase sales opportunities.
- Allows Service employees to review past results and recommendations through automatically archived vehicle inspection and summary.
Automatically set the customers next appointment
- Reduces obsolescence by appointments not being set when parts arrive.
- Locks in the customer for next visit.
- Reminds customers of future work that is not needed now, but may need attention at a future date.
Choose from a variety of inspection forms
- Choose from many types of inspection form, ensuring the right inspection is performed
All of these tools come with the unmatched integration that only ADP can provide, providing streamlined processes for both your employees and your customers.