Discover how VoIP phones can help:

Download your FREE whitepaper: 
The Seven Keys to Increasing Profits, Reducing Cost, and Improving Customer Service with VoIP phones [PDF].

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Know the answers, before you answer

Know the answers to your customers’ questions, before you even answer the phone. By integrating your DMS and CRM with your dealership phone system, you can identify who is calling and see all their records before you even pick up the phone. Less transfers and more access to information with ADP Network Phone helps you provide the outstanding customer service your clients deserve.

With ADP Network Phone, you get an easy-to-use, complete phone system that integrates seamlessly with your DMS or CRM application. What does that mean? It means you'll get...

  • Greater employee productivity with Click-to-Call and Screen Pop from the CTI Desktop
  • From your DMS and ADP CRM, you can simply Click-to-Call a customer from the database, quickly and accurately
  • With Screen Pop, employees know who's calling before they pick up the phone, letting them greet the customer, then open service tickets or customer records in no time
  • Improved customer service with DMS and ADP CRM integration
  • Let ADP Network Phone handle routine calls for appointment reminders, vehicle status inquiries, and special parts order status

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Whether you are looking for a Hosted or Onsite phone system, ADP has the solution that’s best for your dealership. Best of all when you integrate your phone with your ADP business applications, you’ll have just one number to call when you need support.

Isn’t it time you had a phone system that brought value to your dealership and your customers? Contact an ADP representative for a demonstration of this powerful phone system today!

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